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Returning to the office? 3 Considerations for HR Managers

coffee beside a laptop

1) Communication:
According to a recent Lifeworks mental health index, 25% of workers are still ‘unclear’ about their employers’ plan for return to work. This not only has an impact on employees’ mental health, but it also reduces their ability to plan accordingly (think child or pet care, access to vehicles or transit etc).
If your organization is still working on a return-to-work plan, commit to a date when this will be shared with employees. If your plan is complete, find a way to effectively communicate it to all employees and give them an opportunity to ask questions in a format in which they feel comfortable.
The same Lifeworks mental health index found that organizations who have already communicated a clear return to work strategy reported less mental health stress.  Like they say, communication is key – it’s a cliché for a reason!

 2) Employee Interactions:
Most employees haven’t seen their colleagues outside of a video call for over a year. Although these video calls have played an important role in keeping people connected, they are no substitute for in person interaction. According to a Microsoft study, one of the largest impacts on people during the COVID period was on employees’ organizational connectivity, the foundation of social capital.
“Simply put, companies became more siloed than they were pre-pandemic. And while interactions with close networks are still frequent, we’re seeing that now — one year in — even these close team interactions have started to diminish.”

In your return-to-work plan, ensure you also plan for informal moments and occasions that will help re-build and strengthen relationships between colleagues. just colleagues that work together day-to-day, but cross functional

turned off laptop computer on top of brown wooden table

3) Office set up and services:
For many employees returning to work comes with some downsides such as a commute and less flexibility. Help employees get excited about the return to work with fun and impactful changes to the office space.
This could include more informal break spaces and upgraded amenities. In our Vancouver office, we decided to add some colours to our walls, upgrade desks and chairs as well as build an improved coffee and tea lounge area. Seeing employees taking coffee breaks together has been a highlight of our return to office experience.

Read more here:
https://hbr.org/2021/03/what-a-year-of-wfh-has-done-to-our-relationships-at-work