Case Study
Predator Ridge, One of Canada’s premier golf resorts designed a unified coffee experience across its restaurants, hotel rooms, and rental homes, ensuring every cup reflected the same hospitality standards.
The Story
Premier Golf Resort in British Columbia
Set in the hills above Vernon and Kelowna, Predator Ridge has grown into a full hospitality destination, an award-winning course wrapped in a hotel, destination dining, an Italian bistro, luxury rental homes and wellness experiences.
The resort’s flagship restaurant, The Range, bar and patio floor-to-ceiling windows, clean modern lines, a view straight down the fairway. When the clubhouse was renovated, the coffee needed to match.
The Goal
Creating a Lasting Impression on Guests
As Predator Ridge resort continued to invest in its guest experience, it needed a coffee solution that could keep pace with its premium hospitality standards. The challenge was delivering consistently high-quality beverages across a busy seasonal operation while ensuring service remained simple, efficient, and reliable.
The Solution
Nespresso Professional Aguila 220
We recommended the Aguila 220. When a group comes off the first tee and everyone wants a cappuccino at once, a traditional machine means long minutes of steaming, one drink at a time.
On the Aguila it’s four cappuccinos in about two minutes, made by whoever is closest. And the machine earns its place across the whole menu: a quality cappuccino keeps the spend of guests who’d otherwise bring a to-go cup, while espresso martinis, an affogato on the dessert menu, and a genuinely good decaf turn coffee into revenue rather than cost.
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"You're really just pushing a button and producing something. With the number of seasonal staff we hire, it makes training incredibly simple."
The Benefits
Key Benefits for Predator Ridge's Restaurant Operations
Easy to Train Seasonal Staff
The intuitive one-touch system helps seasonal staff get up to speed quickly, reducing onboarding time while maintaining a premium guest experience.
Reduced Coffee Waste
Capsule-based brewing means no overproduction, no stale coffee, and less waste. The Aguila prepares each beverage fresh to order.
Maximize Beverage Sales
With dual brewing chambers and fast drink preparation, the Aguila keeps service moving during peak periods. Staff can serve more guests efficiently while delivering the coffee experience that supports revenue.
"It's quick it's easy, it supports consistency, it supports value, it supports quality. For me, it was a no brainer."
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